Frequently Asked Questions

How can I pay for treatment?

Finding funding may seem difficult but we can help you through the process. We have outlined a number of funding options more.

What happens when I first arrive?

Our staff will help you feel safe and comfortable during your treatment stay. more

Is there a blackout period?

There is a mandatory three day blackout period for those in drug & alcohol treatment programs.  There is a mandatory seven day blackout period for those in community reentry centers.  .

Can my family visit me while I’m in treatment?

Yes!  Family visits are welcome and encouraged.  Visiting days/hours vary by facility; you will be given visiting information upon admission.

What can I bring?

Click here for a list of items you may bring to inpatient treatment.  Laundry facilities and laundry products will be available to you.

What are your polices?

Firetree, Ltd.’s policies are very detailed and extensive.  Here are summaries of our key policies:

 

Equal Opportunity/Affirmative Action

Firetree, Ltd. is an Equal Opportunity Employer and has a non-discrimination policy that adheres to all Federal and State laws relating to employment practices affecting minorities, women, and the physically challenged. Each staff position has specific responsibilities and qualifications (i.e. Baccalaureate degree in Human Services or related field, high school diploma for Monitors, etc.)

The organization avoids discrimination against any employee or applicant for employment because race, color, religion, sex, national origin, age, life style, affection/sexual preference, handicap or ancestry.

Firetree, Ltd. will enforce company policies and federal & state laws related to discrimination, harassment and affirmative action.

Affirmative Action / Equal Employment Opportunities: Firetree, Ltd. provides for equal opportunities for employment, retention and promotion of all persons regardless of race, color, creed, religion, ancestry, sex, age, physical appearance, marital status, disabilities or sexual preference or orientation. We will not tolerate any discriminatory actions and/or harassing (sexual or otherwise) actions by any employee regardless of whether they are directed toward employees, clients, customers or visitors. Proof of such actions will result in immediate termination.

Firetree, Ltd. makes every attempt to foster the employment of persons who are representative of the populations served. This will provide residents with an opportunity to relate, learn and develop a rapport with members of various racial and ethnic backgrounds and to increase knowledge and enhance cultural understanding. Firetree, Ltd. encourages all personnel to assist in the accomplishment of this goal through their personal commitment to the concept of equal opportunities and a harmonious work environment for all people as outlined in this policy. Click here for the full policy.

 

Firetree Drug- and Alcohol-Free Workplace Policy

Firetree’s employees are its most valuable assets.  This Drug- and Alcohol-Free Workplace Policy is intended to promote and ensure a drug- and alcohol-free workplace consistent with the requirements imposed by the federal Drug-Free Workplace Act of 1988.

Firetree recognizes that employee involvement with drugs and alcohol can be extremely disruptive and harmful to the workplace, as well as to all affected employees. Drug and/or alcohol abuse can adversely affect the quality of work and the performance of employees, pose serious safety and health risks to the user and others, and have a negative impact on work efficiency and productivity.

All sampling and testing will be conducted by an independent, third-party laboratory.

Employees who inform the company of a drug- or alcohol-abuse problem before being instructed to undergo testing will be permitted to take a leave of absence of up to 12 weeks while they seek treatment. Employees utilizing this “safe harbor” will be entitled to return to the same or a similar position following the successful completion of their treatment. Click here for the full policy

 

Workplace Violence

It is Firetree. Ltd.’s goal to maintain a work environment free from intimidation, threats or violent acts and we have adopted a zero tolerance policy regarding violence in the workplace. This includes, but is not limited to, intimidating, threatening, or hostile behaviors; physical abuse; vandalism; arson; sabotage; use of weapons; carrying weapons of any kind onto any Firetree, Ltd. property; or any other act, which, in management’s opinion, is inappropriate to the workplace.

Employees who feel they have been subjected to any of the behaviors listed above are requested to immediately report the incident to their Supervisor or the Human Resources Director. Complaints will be fully investigated. Based upon the results, disciplinary action will be taken against the offender, if appropriate.

Employees who observe or have knowledge of any violation of this policy should immediately report it to Firetree, Ltd. management. We will take action when unforeseen events transpire and look to employees for support of this policy. Employees are empowered to contact the proper law enforcement authorities without first informing management if they believe a threat to the safety of others exists.

Firetree, Ltd. reserves the right to conduct searches and inspections of employees, employees’ personal belongings, or company-provided materials such as lunch pails, boxes, thermoses, purses, lockers, desks, personal computer files, cabinets, file drawers, packages, or vehicles without notice. Any illegal and unauthorized articles discovered may be taken into custody and may be turned over to law enforcement representatives. Any Firetree, Ltd. employee who refuses to submit to a search or are found to have possession of prohibited articles will be subject to disciplinary action, up to and including termination.  Click here for full policy

 

Zero Tolerance

Firetree, Ltd. maintains zero tolerance towards all forms of institutional and community-based sexual abuse and harassment. Measures have been developed and implemented in order to prevent, detect, and respond to sexual abuse and sexual harassment conduct.  This policy is applicable to the governing body, all facility employees, all residents under facility supervision, volunteers, contractors, interns, visitors, and to all those individuals and groups that conduct business with or use resources of the company.  Firetree, Ltd.’s complete Zero Tolerance policy can be found here.  Zero-tolerance audit and/ or annual report may be obtained by contacting:  Firetree, Ltd., 800 West Fourth St., Williamsport, PA  17701

Employees, clients and clients’ families may submit reports anonymously to:
Firetree, Ltd.
PREA  Coordinator
800 W. 4th St.
Williamsport, PA 17701
Or email to: prea@Firetree.com

Reports can be submitted through www.tipsubmit.com  

In Pennsylvania, reports can be submitted directly to:
BCI/PREA Reporting
1800 Elmerton Ave.
Harrisburg, PA 17110